Reference

Terms That Govern Your si6x Account

These terms set out what you agree to when you open and use an account on si6x — covering deposits through bKash, Nagad, and Rocket, how we handle your wallet, and what applies in your region.

Account EligibilityWallet & Payment RulesbKash · Nagad · RocketRegional AvailabilityAccount Suspension Rights
si6x Terms That Govern Your si6x Account
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you want to raise a concern about how they apply to your account, our support team is available through the channels below. For account-specific queries — such as a disputed transaction via Nagad or a wallet verification question — have your account details ready so we can respond accurately.

Live Chat Open the chat widget from any page on si6x to speak with a support agent directly about your account or a terms query.
Email Support Send a detailed message to our support address for written responses on terms interpretation or account-level concerns.
Help Centre Our help centre covers common terms questions — wallet rules, account limits, and eligibility — with step-by-step answers.
HOW WE OPERATE

How si6x Handles Your Account Data

We hold your account data only for as long as your account is active or as required by the rules of the regions we operate in. You can request a copy of the data we hold, ask us to correct inaccurate details, or close your account through the account settings page or by contacting support directly.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. We do not store your bKash or Nagad PIN at any point.

Data Retention

Transaction records — including bKash, Nagad, and Rocket deposits — are kept for the period required by applicable regional rules, then deleted.

Access Requests

To see what data we hold on your account, submit a request through live chat or email. We aim to respond within the timeframe local rules require.

Account Closure

You can close your account at any time. Any confirmed wallet balance is returned to your nominated bKash, Nagad, or Rocket number after verification.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts in Bangladesh. If yours is not here, live chat is the quickest way to get a direct answer.

These terms apply to anyone who opens an account on si6x. Eligibility depends on your local law and whether your region is currently supported. If you are unsure, check with your local legal adviser.

We notify you through your registered contact before any material change takes effect. Continuing to use your account after that notice means you accept the updated terms.

We use your wallet details only to process deposits and withdrawals. We do not store your mobile banking PIN and do not share wallet details with third parties outside the payment providers themselves.

Contact us via live chat or email with your account details. We will provide the data we hold within the timeframe required by the rules of your eligible region.

Where a specific clause conflicts with applicable local law, that clause yields to local law. The remaining terms stay in force and continue to govern your account.

Yes. We may suspend or close an account if we detect a breach of these terms, a security concern, or activity that falls outside the rules of the regions we serve. We will contact you through your registered details.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.